Last Updated: August 1, 2026
These Mobile Messaging Terms govern text messages sent by a dealership or other business (the "Dealership") using communications technology provided by Goxee Dealer Corp ("Goxee"). The Dealership identified in the applicable opt-in form or message is the sender and sponsor of the messaging program. Goxee provides the technology used to transmit and manage the messages and is not the dealership offering the advertised vehicle, financing, product, or service.
1. Consent to Receive Messages
When you provide a mobile telephone number through a Dealership form and affirmatively consent to text messages, you authorize that Dealership to send messages to the number you provided. Your consent applies to the identified Dealership and messaging program; it does not authorize unrelated businesses to contact you.
Depending on the consent language displayed when you sign up, messages may be sent using automated technology and may include both transactional and marketing content. Consent to receive marketing text messages is not a condition of purchasing a vehicle, product, or service unless applicable law expressly permits otherwise and the Dealership clearly discloses the condition.
You represent that you are the subscriber or customary user of the telephone number provided and are authorized to consent to messages at that number. If your telephone number changes or is reassigned, you must opt out or notify the Dealership promptly.
2. Types of Messages
Messages may include information concerning an inquiry, requested vehicle, test drive, appointment, trade-in, application, transaction, account, service update, reminder, customer-support request, promotion, special offer, or other content described in the applicable Dealership opt-in form.
Message frequency varies based on your interactions, requests, and the applicable Dealership program.
3. Opting Out
You may revoke consent and stop messages from the applicable program at any time by replying STOP. Goxee's platform automatically applies the STOP request to suppress further messages through that program. You may receive one final message confirming that the opt-out was processed.
After opting out, you may re-enroll only by completing a new opt-in process or otherwise providing legally sufficient consent. An opt-out from one Dealership or messaging program does not necessarily opt you out of a separate program for which you independently consented.
Other words or requests may be recognized where required by law, but replying STOP is the most reliable method for automated suppression.
4. Help
Reply HELP for assistance. A HELP request is sent to the Dealership that is sending the messages so that the Dealership can respond. You may also contact the Dealership using the contact information in its message, website, or opt-in form.
For a privacy question concerning Goxee's role as the technology provider, contact privacy@goxeedealer.com.
5. Charges, Delivery, and Availability
Message and data rates may apply according to your wireless plan. Contact your wireless carrier with questions about charges or plan limits.
Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability, carrier systems, device compatibility, and other conditions outside the Dealership's and Goxee's control. Not every Service or messaging program is available through every carrier or device.
6. Privacy
The Dealership controls the recipient list, message purpose, content, timing, and consent for its messaging program. The Dealership's privacy notice explains its independent collection and use of your information.
Goxee processes telephone numbers, consent and opt-out records, message content, delivery information, and related metadata on the Dealership's behalf to transmit messages, document consent, apply suppression requests, provide support, prevent abuse, and comply with law. Goxee does not sell mobile telephone information or disclose it to third parties for their own marketing or promotional purposes.
Goxee's practices as the technology provider are described in the Goxee Privacy Policy and, for business customers, the Goxee Data Processing Addendum.
7. Changes to These Terms
These Terms may be updated to reflect changes in law, technology, or messaging practices. The updated Terms will be posted at this URL with a revised Last Updated date. A material change will apply as required by law, and additional notice or renewed consent will be provided when legally required.
8. Questions and Complaints
Questions about the content, consent, opt-out status, advertised products, or conduct of a messaging program should be directed to the Dealership that sent the message.
Questions about Goxee's privacy practices as the technology provider may be directed to:
Goxee Dealer Corp
Attn: Privacy
PO Box 361398
Los Angeles, CA 90036
Email: privacy@goxeedealer.com
Telephone: 650-753-2333
